South Coast Nursing Homes understands the importance of a well trained workforce. From the moment we employ staff we support them with their training and development. Staff are carefully recruited by management and alongside the requirement for experience and knowledge of within the care industry, it is essential that they possess key personal attributes essential for providing quality and nurturing care that you and family can always expect.
All staff undertake the care certificate as part of their 12 week probationary/induction period. This includes training in the class room, on the floor training and one to one supervision to complete all workbooks and competencies. We ensure that all staff are working in compliance with the Care Act to meet CQC standards. Class room training comprises of all the topics that are integral to the Care Certificate standard and Health and Safety for Induction of new staff. It ensures they have a basic understanding of their role. Ideally this should be completed within the first 6 – 12 weeks to evidence staff have a safe induction.
We also provide handouts and information to support them with their Care Certificate workbooks. This day includes Safe Guarding Adults at Risk, whistle blowing, Duty of Candour, Dementia Awareness, MCA 2005, Discrimination, Consent, Infection Prevention, Hand washing, Standard precautions, Food hygiene, CPR and Choking, DNAR Awareness and 3 hrs of manual handling (Minimum occupational standard).
Existing staff are on a rolling mandatory training programme which includes topics such as manual handling, safeguarding, infection control, MCA & DoLS and dementia.
We also provide training and development for care staff in areas such as baseline observations, catheter care, safe handling of medication and First Aid.
We are also in partnership with the MET which allows our staff to access distance learning and apprenticeships in health and social care.
We aim to make training informative, thought provoking and above all fun!
South Coast Nursing Homes Ltd boasts an in house training department that creates bespoke training tailored to the individual needs of each home and its care skill requirements.
Our approach is unique to peripatetic trainers as our training team are able to work alongside new and existing staff at the request of the manager as often or as little as needed. We believe that face to face training allows staff to experience the human factor and the ability to problem solve and share experiences within a classroom setting. Our training rooms allow staff to come away from the floor and dedicate uninterrupted time to their learning and development.
New inductees always comment on how they have never experienced a more in depth or supportive induction procedure when starting a new job in care.
At SCNH we also focus on core areas of clinical education that are relevant to caring for our clients. We provide a mixture of in house training and outside resource. We are very much committed to getting the best training for our Registered Nurses and we will therefore resource the most up to date training to the given area.
For example, Diabetes; we use local NHS diabetes providers, Urology; we source courses from specialist continence teams, Palliative care; we use the local hospice education programmes. We are supported by a medication training company (accredited by the royal college of pharmaceuticals) and provide all our medication training in conjunction with a highly experienced pharmacist. Wound management training is provided by local tissue viability teams and pharmaceutical companies.
In addition we will support all qualified staff to progress further and study in the clinical area of their choice relevant to our care provided.
Our Training Team
I am Emma Goldsmith the training and development manager for South Coast Nursing Homes ltd. I have worked for the company for many years and have been the Manager of training for the last 12 years.
I am passionate about training and believe it is paramount for establishing the highest quality of care. The focus for me has been to raise awareness of dementia in our homes over the past 12 years or so. I hold an adult learner teaching qualification (PTTLS) and I have completed the Alzheimer’s Society/Dementia Care Matters Trainer’s qualification As well as a Dementia Care Mapper (DCM Bradford University). I am qualified manual handling assessor and attend regular up-dates with assessors from our locality. As a team really enjoy planning manual handling sessions with staff and working with them to explore techniques to safeguard the patient and the handlers. These sessions are always interactive and lots of fun!
I have just completed my medication train the trainer’s course alongside Rosy so as a department we can ensure all staff receive their medication training in their own settings when they need it.
I am also a member of the Employers Board for Adult Social Care with the MET College (Northbrook) where we aim to help shape Health and Social Care and how it is delivered across East Sussex, West Sussex, Brighton and Hove. We meet quarterly and this greatly assist to network with other professionals from our field and discuss and share ideas around the current topics in Health and Social Care at the time.
I studied Psychology at Manchester University where I was most interested on health of the individual and how that effected their well being mentally.
When finishing I went straight into studying an accelerated adult nursing diploma at King College London, where I was placed at King College Hospital.
I worked there for a brief time in the renal unit, until I gained a place at The Royal Marsden, to study another diploma in Oncology. On completion I worked in the Royal Marsden Critical care unit before leaving to have my first child. I then worked as a research nurse in Oncology phase one and two trials at St Bart’s Hospital before going to work in the community as a Specialist Palliative care Nurse for St Christopher’s hospice. We moved from London to the south coast where I worked again as a Specialist Palliative Care nurse and at the Sussex County Hospital as a Macmillan Acute Oncology and CUP (cancer of unknown primary) specialist Nurse.
I was then given the opportunity to join South Coast Nursing Homes as a manager, and now as their clinical Director.
I am passionate about excellent end of life care and assisting all our homes with achieving the best clinical care to all those who reside with us.
I have been employed as a qualified Trainer and Assessor for 8yrs. My role is to co – ordinate the Induction process of the new Care Staff; mentoring them to grow and develop within their team while assisting Emma and Rosy to facilitate training for our individual homes.
I have 35 years’ experience in Health and Social Care. I undertook a City and Guilds qualification at Northbrook College when I left school which lead me into the Adult Care sector. My back ground mainly being in the NHS working as a Health Care Assistant in the field of Elderly Rehab. I worked for many years in a community hospital. It was here that I achieved many clinical skills. I was trained and supported by a team of Registered Nurses, Doctors and Therapists. I was the first candidate in England to achieve a ‘Clinical Skills’ NVQ Diploma This inspired me to want to share this knowledge with my fellow colleagues. I became an NVQ assessor for Sussex Community NHS Trust working in partnership with Chichester College. I developed an interest in infection prevention and was the first HCA in the Trust to become a Link champion for infection prevention and control. I was sent on a short secondment to Crawley Hospital to gain experience as a Facilities Team leader. I have experience in leading a Care team and have an ILM management qualification at level 2 and I am also a moving and handling assessor.
Training is an exciting place to be. As a trainer or a learner; knowledge is the key to open up possibilities and make positive changes to people’s lives. Striving to achieve high standards for our residents requires ongoing development. I am a member of the RCN and ILM and I continue to hold my Link to Sussex Community NHS Trust to keep up to date with current practices.
In each home, we serve three meals a day and additional snacks and drinks are available as and when requested at any time of day or night.
We employ generous levels of registered nurses and are proud to declare that our teams are dedicated, and passionate about their work.