Training at South Coast Nursing Homes

South Coast Nursing Homes understands the importance of a well trained workforce. From the moment we employ staff we support them with their training and development. Staff are carefully recruited by management and alongside the requirement for experience and knowledge of within the care industry, it is essential that they possess key personal attributes essential for providing quality and nurturing care that you and family can always expect.

All staff undertake the care certificate as part of their 12 week probationary/induction period. This includes training in the class room, on the floor training and one to one supervision to complete all workbooks and competencies. We ensure that all staff are working in compliance with the Care Act to meet CQC standards. Class room training comprises of all the topics that are integral to the Care Certificate standard and Health and Safety for Induction of new staff. It ensures they have a basic understanding of their role. Ideally this should be completed within the first 6 – 12 weeks to evidence staff have a safe induction.

We also provide handouts and information to support them with their Care Certificate workbooks. This day includes Safe Guarding Adults at Risk, whistle blowing, Duty of Candour, Dementia Awareness, MCA 2005, Discrimination, Consent, Infection Prevention, Hand washing, Standard precautions, Food hygiene, CPR and Choking, DNAR Awareness and 3 hrs of manual handling (Minimum occupational standard).

Existing staff are on a rolling mandatory training programme which includes topics such as manual handling, safeguarding, infection control, MCA & DoLS and dementia.

We also provide training and development for care staff in areas such as baseline observations, catheter care, safe handling of medication and First Aid.

We are also in partnership with the MET which allows our staff to access distance learning and apprenticeships in health and social care.

We aim to make training informative, thought provoking and above all fun!

South Coast Nursing Homes Ltd boasts an in house training department that creates bespoke training tailored to the individual needs of each home and its care skill requirements.

Our approach is unique to peripatetic trainers as our training team are able to work alongside new and existing staff at the request of the manager as often or as little as needed. We believe that face to face training allows staff to experience the human factor and the ability to problem solve and share experiences within a classroom setting. Our training rooms allow staff to come away from the floor and dedicate uninterrupted time to their learning and development.

New inductees always comment on how they have never experienced a more in depth or supportive induction procedure when starting a new job in care.

At SCNH we also focus on core areas of clinical education that are relevant to caring for our clients.  We provide a mixture of in house training and outside resource. We are very much committed to getting the best training for our Registered Nurses and we will therefore resource the most up to date training to the given area.

For example, Diabetes; we use local NHS diabetes providers, Urology; we source courses from specialist continence teams, Palliative care; we use the local hospice education programmes. We are supported by a medication training company (accredited by the royal college of pharmaceuticals) and provide all our medication training in conjunction with a highly experienced pharmacist. Wound management training is provided by local tissue viability teams and pharmaceutical companies.

In addition we will support all qualified staff to progress further and study in the clinical area of their choice relevant to our care provided.

Our Training Team

Emma Goldsmith

Emma Goldsmith, Residential area manager, South Coast Nursing Homes

I am Emma Goldsmith the training and development manager for South Coast Nursing Homes ltd. I have worked for the company for many years and have been the Manager of training for the last 12 years.

I am passionate about training and believe it is paramount for establishing the highest quality of care. The focus for me has been to raise awareness of dementia in our homes over the past 12 years or so. I hold an adult learner teaching qualification (PTTLS) and I have completed the Alzheimer’s Society/Dementia Care Matters Trainer’s qualification As well as a Dementia Care Mapper (DCM Bradford University). I am qualified manual handling assessor and attend regular up-dates with assessors from our locality. As a team really enjoy planning manual handling sessions with staff and working with them to explore techniques to safeguard the patient and the handlers. These sessions are always interactive and lots of fun!

I have just completed my medication train the trainer’s course alongside Rosy so as a department we can ensure all staff receive their medication training in their own settings when they need it.

I am also a member of the Employers Board for Adult Social Care with the MET College (Northbrook) where we aim to help shape Health and Social Care and how it is delivered across East Sussex, West Sussex, Brighton and Hove. We meet quarterly and this greatly assist to network with other professionals from our field and discuss and share ideas around the current topics in Health and Social Care at the time.

Rosy Scott

Rosy Scott, Clinical Director, South Coast Nursing Homes

I studied Psychology at Manchester University where I was most interested on health of the individual and how that effected their well being mentally.

When finishing I went straight into studying an accelerated adult nursing diploma at King College London, where I was placed at King College Hospital.

I worked there for a brief time in the renal unit, until I gained a place at The Royal Marsden, to study another diploma in Oncology. On completion I worked in the Royal Marsden Critical care unit before leaving to have my first child.  I then worked as a research nurse in Oncology phase one and two trials at St Bart’s Hospital before going to work in the community as a Specialist Palliative care Nurse for St Christopher’s hospice. We moved from London to the south coast where I worked again as a Specialist Palliative Care nurse and at the Sussex County Hospital as a Macmillan Acute Oncology and CUP (cancer of unknown primary) specialist Nurse.

I was then given the opportunity to join South Coast Nursing Homes as a manager, and now as their clinical Director.

I am passionate about excellent end of life care and assisting all our homes with achieving the best clinical care to all those who reside with us.

Suzanne Spears

Suzanne Spears, Training & Assessor, South Coast Nursing Homes

I am the Training manager for the company. I have been employed by South Coast Nursing Homes Ltd for over 10yrs. I am very proud of our department and totally committed to the development of our staff.

As well as designing and delivering bespoke training programmes my role is to coordinate the induction process for the new care staff. I make it my business to meet them all individually to mentor them to grow and develop within their team. I offer Coaching and Mentoring for staff who need guidance and supervision.

I have 38 yrs experience in Health and Social Care. I undertook a City & Guilds qualification on leaving school which led me into the Adult Care sector. My background is mainly NHS where I spent many years working in Elderly Rehab. I worked for many years in a community hospital. It was there that I achieved my clinical skills competencies. I was trained and supported by a team of Registered Nurses, Doctors and Therapists. During this time, I became the first HCA in England to achieve a Diploma in ‘Clinical Skills’. This inspired me to want to share my knowledge and skills with my fellow colleagues. I became an NVQ Assessor for Sussex Community NHS Trust, working in partnership with Chichester college. I also developed a keen interest in Infection prevention and control and became the first HCA to become a Link champion for the trust. I still maintain this link to keep current in best practice. I was sent on a short secondment to Crawley and Horsham Hospitals to gain experience as a Facilities team leader which further enhanced my knowledge of infection control and housekeeping.

I have experience of leading a care team and I hold an ILM Qualification in leadership and management.

I am a manual handling assessor. My focus being dignity and de-escalation techniques to ensure our residents have the best experience and the safety of our staff.

I am passionate about Dementia Care and supporting people to live well with their Dementia. I advocate Positive Behaviour Support to enhance well being and meaningful activity.

Training is an excellent place to be. As a trainer or a learner, knowledge is the key to open up possibilities and to make positive changes to people’s lives.

Lucy Goddard


I joined the Training Team in 2021, working alongside them as their Training Assistant to ensure that all our staff are equipped with the knowledge, practical skills and motivation to provide quality care to our residents.   It is our responsibility to develop and inspire our staff to build their confidence to perform at their best-ensuring the long-term improvement of their skills, enabling them to fulfil their potential within the organisation.

I feel incredibly enthusiastic about being a part of a team within that is responsible for modernising and developing health and social care training, enhancing the quality of Dementia care.  Significant areas of interest to me are Mental Capacity and Safeguarding.

I have an extensive 30-year knowledge of the health and social care industry-having started out my occupation as a carer in an EMI care home, working my way forward in my career to then work for the local authority for 25 years. Focussing 20 years within Mental Health and Dementia Community Teams, having the responsibility for the lead in the team to assess and set up and review Community care packages and Care Home placements for clients with complex mental health needs.

During the latter part of my career with the local authority, when I was seconded to the NHS Mental Health Trust- I took the joint lead in the team to address and manage Carers issues as a Carers Champion.  I developed a Carers Pack specifically designed for other teams across Trust to use as a tool to enable carers to manage their caring role-where the sustainability of a carers’ role is at risk due to the customers’ mental disorder.

Learning is essential to our existence. Just like food nourishes our bodies, information and continued learning nourishes our minds. Lifelong learning is an indispensable tool for every career and organisation.

Why Choose South Coast Nursing Home


In each home, we serve three meals a day and additional snacks and drinks are available as and when requested at any time of day or night.

Supporting residents


We employ generous levels of registered nurses and are proud to declare that our teams are dedicated, and passionate about their work.

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