South Coast Nursing Homes

Dear Matron and staff

Thank you so much for arranging the Christmas lunch for us in mum’s room. It was lovely to see her out of bed and she enjoyed her lunch and presents from you.

To all the staff at Abundant Grace.
Thank you all for your care and kindness and above all , your friendliness during my recent stay with you.

This is a note to convey my thanks to each and every one of you for your parts in caring for our mum Joan over the past 5 years. Catering, laundry, maintenance, domestic, nursing, caring, activities, management, admin, welfare, whoever and whatever your forte! You are all amazing!!

To Tracy and all the staff at Rookwood Residential Home. Your help, care, patience and understanding have been very much appreciated over the last few years, bless you all. My late mum was so lucky to be with you. All good wishes for the future.

Thank you so much for all the professional support, love and attention you gave our mother during her first months stay at Eastridge. It gave Phyllis and i great comfort to know that her last days were spent with people who sincerely cared for her well being .

I cannot speak to highly of Berkeley Lodge and the Dementia Care provided there. The environment is well and spaciously designed, and immaculately presented. The nurses, carers, ancillary and activity team are always welcoming, cheerful, supportive and sympathetic, its a real team effort. Every resident is regarded as Special and worthy of tender loving care in their own right. I am most happy to recommend Berkeley Lodge most warmly with confidence.

My mother has been living at Blatchington Manor since it opened. I can not recommend it enough. The staff, the manager and deputy manager downwards are so friendly and caring. We always get a warm welcome when we arrive, whatever day or time we turn up. My mother is well looked after and has even started putting on some weight as the food is really good, high praise from her. She is kept busy with activities every day and the staff have taken the time to get to know mum and what her interest and previous life was like so they can tailor activities to suit her.

We would like to thank you for all your wonderful help in making Edith’s 100th birthday party so special. Please could you congratulate Sharon on the beautiful cake that she made for Edith. Everyone commented on how lovely it looked.

To you all at Abundant Grace, thank you so much for the love and care you showed our Auntie Penny. You are truly special people.

Thank you for looking after     so well. You are a wonderful group of people, always so cheerful and positive. you have set me up nicely for coping on my own at home. I shall miss you smiling faces and cheery greeting not to mention the quizzes, yoga, exercises and chat. Ailsa

We would like to thank you for all your care and support over the last 2 years.

Dear Tracy and staff at Rookwood
On behalf of my family, I would like to express our sincere thanks to you and all your staff.
The care you are giving mum is 1st class and we are so appreciative that she is settling in nicely.
She is very precious to us and we have peace of mind that she is being well cared for.

To all the staff at Pentlands
I and my family thank you for the kindness and patience you have shown us and in particular Jean. At least she passed away in comfortable conditions and was aware of all our love. 
Again many thanks

We would like to thank you for all the care and kindness that you showed mum whilst she was at Rookwood. The scrapbook of mums work was wonderful and we will always treasure it. Wishing you all the best.

To all the staff, we would like to thank you all for the kindness you have shown our mum Brenda during her stay. I am sure she will miss you all. With love.

I would like to say a big thank-you for looking after mum so well during her stay of 3 years.
During her final days everyone was so helpful and supportive, and cared for mum beautifully, nothing was too much trouble.I was told some lovely thing about mum which went a long way. Having someone so close to you who had been an amazing mum, suffer with dementia is very hard but to know she stayed in the best place possible was a comfort.
Being a nurse I always thought iI could look after mum myself but that was not possible.

Many thanks for you your care and empathy shown to Jim. Love and prayer.

To all the staff at Eastridge Manor, thank you so much for taking care of our dad so well during the past year. With best wishes.

Thank you to everyone for the help you provided for us in caring for Peter in his last days. It was so kind to allow Malcolm and Richard to stay with Peter overnight and provide them with ”eats” and drinks to help them through the night. Such a shame Peter was not able to enjoy the pleasant outlook form his room.

To all the wonderful amazing staff at Pentlands
I can never thank you all so very much for the wonderful care you gave my father. I could not have asked for more and nor could he. I truly admire the wonderful work of you all. Thank you again.

All the staff from Jenny, Reg. Lesley (who F referred to as mother), Liz in the office, the chef who daily produced excellent meals and cakes, to laundry staff who ensured her clothes were beautifully cleaned and pressed, the cleaners who ensured her room was spotless and always a had a cheerie word, all the wonderful care assistants and nurses, Angie who organised the entertainment and the maintenance man are all a huge credit to South Coast Nursing Homes and make Eastridge Manor a kind, caring, loving and happy home which i wouldn’t hesitate to recommend to anyone.

To Jenny and all the staff at Eastridge Manor. On behalf of Rita’s Italian family Sue, Linda and myself we would like to express our thanks for all the love and care you all gave to Rita while she was with you. Many thanks.

Wanting to thank all the staff at Abundant Grace, Especially Adele and Fiona for nursing and looking after May during her stay with you. It is evident that the nursing and care staff are all very caring and dedicated in to looking after their patients. Best wishes and kind regards

To Jenny and all the caring staff and team, thank you for all the care and love you gave to our dad ‘Bill’ over the past 7 years.

To all the staff at Abundant Grace. Thank you all for caring for, and helping to make my Aunties last seven months of her life with you as comfortable and happy as possible.
She enjoyed being able to watch the birds and squirrels feeding by her window, and she liked to walk around the garden, and stop and rest on the many seats.
Thank you to ‘Ann’ on reception and ‘Julie’ for always making me feel welcome and listening to me, on my weekly visits to my aunt

I just wanted to thank you and your staff for the care you gave to Jean whilst she was with you. Jean always seemed happy at Rookwood. Thank you once again, I would be happy to recommend Rookwood to anyone with residential needs.

Thank you to all the staff who cared for Laura. This is to tell you how much the wider family have appreciated the considerate and loving care you gave to Laura, and give to all the residents.

This is an extremely good care home, it is clean, food is very good and the room facilities are excellent. Staff are caring and considerate, and my mother has been very looked after and I am very impressed with it.

Thank you so much for your care and attention for our dad. It was such a relief to find somewhere for my dad to feel safe. The care dad received was excellent and everyone was so kind to him and us. We haven’t been able to find a care home that is a good fit up until now but we would be more than happy for dad to come back to you for respite and ultimately long term.
Thank you so much.

Dear Lucy and all the fantastic team at Manor Hall. As a family we cannot thank you enough for all the tender, loving care you gave not only to our darling dad, DC, but to us as a family. In our hearts we all know that dad was reaching the end of his wonderful life and it was made easier for us all  to witness the love and kindness given to him in his final days. He was treated with dignity and respect and whilst our wish was to get him home – he was as good as home – thank you.

Sadly my mother who is now 83 is not able to care for herself as well as she has in the past. I needed a home that was light, airy, warm with great food, lots going on, a fun place to be, beautifully clean and with lovely attentive staff! (A tall order I know) everything I would want for myself or anyone I suppose. Donna the manager in particular is so amazingly supportive and helpful. Fernbank not only ticks all the boxes but it is close to the town station and particularly the wonderful seaside, so its the perfect place. Sadly my mother only goes in for respite as she insists on staying at home but she really loves it there and I hope and pray she eventually stays permanently. Trust me, I really know what a good and bad place is and I truly cant find fault with them, I feel blessed to know she is safe and getting good food and care in a place even nicer than her own home.

Hello Lucy, Margeurite and the staff. Thank you all so much for the wonderful care you gave to our lovely Uncle Les for the last eleven years.

To all the wonderful staff at Manor Hall. Thank you all so much for the exceptional care that you all gave our father. From the cleaners to the cooks, and especially the nursing team. You helped to make his journey a peaceful one with lots of compassion.

I wish to thank you and all your staff for the exemplary care and attention with which you treat my mother. We do fully appreciate the problems involved in caring for someone of her age but all of you approach the task with admirable professionalism, love and importantly humour.

To all the wonderful staff of Eastridge 
A huge thank you to each and everyone of you for everything, you are amazing.
You provided phenomenal care, comfort and dignity.

Excellent in all ways, staff are caring, kind and make White Lodge a lovely place to visit. The gardens are wonderful and beautifully maintained, there are activities happening which makes it a lively place while still being small and cosy. Would recommend.

To Donna, I would just like to say a big thank you for all the support and care you have given mum over the past few years. It’s an amazing home and she is so blessed, i feel so relieved knowing she is with you and safe.

Pete and I would like to send a very big thank you to all the staff at Eastridge We can not thank you all enough for the care you gave Laura and support for us. Our visits to see Laura were not always good but seeing the happy and cheery faces of the staff made the visits worth while.

To Tracy and all the staff. Thank you all so much for caring and looking after my mum, Mary, She was so happy and on my visits always stressed that I was not to worry as she was being looked after so well. I think what stands out most is how kind and caring you all are, although busy you always find the time to listen and treat the resident with respect and dignity. My first impression of Rookwood, was one of a homely happy atmosphere and i knew it was the right home for mum, thank you so much.

To everyone at Eastridge Manor who has cared for our mum DP since her arrival 4 months ago, whether its feeding, cleaning her room, laundry, nursing or supporting her to do day to day things, we really appreciate all that has been done to settle her into her new home. You are all so very kind and amazing and we couldn’t have asked for a better environment for her.

To all the staff of Manor Hall. Thank you so much for your care and the love shown to Jean.

Just a short note to say a huge thank you to you and your staff for the wonderful care you gave to mum. We couldn’t of chosen better than Rookwood.

Just to say a big thank you for all you’ve done for Penny over the last 5 years. She has been so well looked after and cared for. Thank you again for all the kindness and compassion given to her.

Keith and I, and our families, would like to thank you for everything you did for mum and all the care she received.
I have worked in nursing homes for all my working life, mostly as a second job, I am therefore very aware of the good care and I can wholeheartedly say that Abundant grace has delivered that, from everyone. And it has been reassuring to us and given us peace of mind during her stay.

To all the staff at Berkeley Lodge who cared for Hazel with such kindness, compassion and respect. A huge thank you! We appreciate your hard work and good humour. With love and all good wishes.

To all the staff at Abundant Grace, thank you for all your wonderful care and looking after my grandfather Laurie, a true one of kind. Enjoy the chocolates.

Hi everyone
I just wanted to express my thanks for everything you have all done for my mum. Your care and friendship meant so much to her and to me. Mum may not have remembered what she had for lunch but watching her eat you knew she enjoyed it all especially with a glass of Shiraz in her hand. You may say that the care and attention you all gave to mum is what you do, its your job, but actually much more that that. It takes a special person to do the work you do and to do it so well, i wanted you to know it is recognized and very much appreciated. Carry on doing the wonderful things you do seemingly so easily

Thank you so much for the wonderful care you gave to dad and ourselves during the final stages of his life. We know that after a while dad really settled with you and he couldn’t speak highly enough of how well he was looked after. It also put our minds at rest to know that he was in safe hands.

Girls and boys. Terry is sadly now over the rainbow, thank you Jo for taking Terry on his sunshine journey for his last G & T, that meant so much to him. Thank you to everyone upstairs and down, room to room. Always looking for Shangri la, he must be there now, I do hope he is.
Thank you everyone for all your kindness shown to Terry my love and all the kindness shown to me, i will miss you all.

To everyone at Pentlands. To everyone that looked after me so well, and was so kind to me, I’ll probably see you again in a few months time!

To all the staff at Manor Hall. This is just a little note to say a big heart felt thanks for looking after my brother Clive. I know you made his last couple of weeks comfortable and words cannot express what a horrible disease Cancer is! Sorry i cant remember all your names but thank you!! Thank you Rose, sorry i make you jump, but a least we could laugh about it, Thank you Eileen for a lovely cup of tea and the up dates on my brothers progress.

We would like to take this opportunity to thank the wonderful staff who looked after Geoff. Such care and humour helped ease him through such a difficult time. With many thanks.

I wanted to express my deepest gratitude for the care given to my mum during her end of life care, as you probably know i spent a lot of time with her during her final 10 days and it took great comfort from the knowledge that she was in very safe and caring hands both when i was there and when i wasn’t.

To all the staff , We would like to thank you all for taking such care of our dear friend Mary. In the last few weeks of her life the care and kindness you showed her made the inevitable end just a little easier for us to bear. We had been friends for 45 years and she leaves a great hole in our lives. Once again thank you and god bless you all.

Thank you all so much for the kindness and care you have given mum over the last 16 months.

We all wanted to thank you for your incredible kind care towards our father, It was such a comfort knowing that not only he was being incredibly well looked after but that you were spending time with him, listening to his stories. He loved company  and your time with him was very important to him. We are so please he spent the last 18 months of his life there.

Thank you so much for all your care and for looking after mum so well for us over the last few years. For doing your best to make her ‘at home’ helping her to cope with Parkinson’s and for all the extra little things made her day for comfortable. A special thank you to Elena and the night staff for your compassion and support during her last days. We will miss you all.

To all the staff at Pentlands. Thank you so much for looking after mum in her last few months. Your care and compassion were ever present and appreciated. All our love.

On behalf of Gerry Champniss

To all the beautiful people. Wanted to thank everyone at Pentlands for looking after my father in his last days. He lived and died with dignity and without you as a group this would not be possible.

To all the staff at Abundant Grace. A missive thank you for caring for my mum. The work you all do is just fantastic.

Dear  Lee and all the Pentlands staff. We’d like to thank everyone for all the love, care and attention you gave Joy during her stay there. We really do believe the service she received was exceptional and we are truly grateful. Thank you again.

Thank you to all you wonderful people at Pentlands, you have cared for mum over the last few years in a very loving and kind way. She really did call Pentlands her home. Thank you once again you are all the best.

To Matron/Nurse in charge and staff at Manor Hall. Thank you for your care and attention to the late Mrs Lucy Matilda Dabey and for making her passing a peaceful one.

We would like to thank all the staff who cared for Mary, for their professionalism and kindness. No one really (least of all mum!) wants to be in a Nursing Home, but your care and friendship towards mum helped her cope through some dark times. Thank you all so much.

Dear friends, many thanks for all your care, compassion and kindness to our late Aunty Mary Stubbs, it has always been appreciated. With all good wishes for a happy new year.

We have been comforted to know that mum’s last few weeks were spent at Eastridge Manor, from the onset we were overwhelmed by the loving and compassionate care shown to mum. Mum was only at Eastridge for a short while but we immediately felt she was supported and looked after to the highest standards, the care was excellent and we were grateful for the support received at a very difficult time.
We have been comforted to know that mum’s last few weeks were spent at Eastridge Manor, from the onset we were overwhelmed by the loving and compassionate care shown to mum. Mum was only at Eastridge for a short while but we immediately felt she was supported and looked after to the highest standards, the care was excellent and we were grateful for the support received at a very difficult time.
We have been comforted to know that mum’s last few weeks were spent at Eastridge Manor, from the onset we were overwhelmed by the loving and compassionate care shown to mum. Mum was only at Eastridge for a short while but we immediately felt she was supported and looked after to the highest standards, the care was excellent and we were grateful for the support received at a very difficult time.

To all the staff involved in the care of my gran, Violet. Thank you all for your care and attention towards my gran in her last few years of her life, it means a lot. With warmest wishes.

We would like to express our thanks to all the staff at Abundant Grace for the care and attention given to our mother in her last months. The improvement since her stroke in July was thanks to your nursing dedication. Thank you for accompanying her on her visits to her husband in Blatchington Manor and we are grateful that she could celebrate his 100th birthday with him. One again our grateful thanks and appreciation.

A big thank you to everyone at Pentland’s for making our Christmas so enjoyable, for all the activities and outings and the lovely Christmas lunch. Mum seemed to like the big tree in the lounge best, I think it was the lights going on and off. Thank you especially for all the care and kindness mum has received through out the year, she seems very contented and her visitors have said how well she looks. Best wishes.

We did not believe in angels until we met the nurses and carers looking after my sister. The care and friendliness you are giving whilst she is so ill is second to none, you are all angels in our eyes, angels without wings.

We would like to thank all the staff at Manor Hall for the care and kindness showed to our father over the past few years. Many thanks.

Thank you so much for being so patient for the care in looking after Joan.

Dad has been at Eastridge Manor for 6 months now and a felt the staff deserved some recognition for all their hard work. The housekeeping and kitchen teams, together with the support staff, also deserve thanks for maintaining such high standards throughout the home.  

Dear Lucy and all the yet more fantastic team at Manor Hall! Thank you all very much for helping us out again and at such short notice. mum was looked after beautifully and your expertise she is now out of pain, and doing very well back at home. I know that she was a bit tricky at times but everyone was kind, supportive, compassionate and patient. Plenty of smiling faces to keep us all going. Thank you all again with all best wished for continues success.

From the bottom of our hearts we thank all of you for the outstanding, amazing care you gave our mum – Deirdre- and nanna, over the last 11 months.
Mum was settled and content and happy, and you have all ensured she could be.
It enabled us to cherish the special moments we had with her.
With grateful thanks to a fantastic team

To all the staff at Berkeley Lodge, thank you so much for taking such good care of Pam. Love and best wishes.

We can not speak highly enough of the care and attention given to Mary. Thank you all very very much.

A big thank you for letting us have the room for Aunty Edith’s 100th birthday.  You made us feel very welcome and it is a lovely home and Aunty is well cared for – Thank you

To all the Pentlands staff. Your care to Mary was exemplary and your kindness to the family was appreciated. Thank you so much. 

Thank you all so much for making mum’s 90th birthday so enjoyable, we all appreciated the effort and work that was put in by everybody. We’ll all have happy memories of her special day.

We just wanted to thank you all again so VERY much for all the care and love you showed our dear mother since she came to Pentland’s three years ago. It was so lovely to see so many of you at Mothers thanksgiving service. You are all very special and we are so grateful that mothers stay with you enable our paths to cross. I particularly will miss you all – you have become my extended family and i shall never forget you. With love.

Thank you for treating me like one of your own. I have really enjoyed my time with you all. I really appreciate how lovely you all were to me and for making my first placement on to remember for the good reason.

Thank you for caring for Mary in such a kind and compassionate way. You provided quality care.

To all of you at Abundant Grace who helped care for Nell in her short stay with you. Many thanks and best wishes.

Dear Pentlands. Thank you so much for taking such wonderful care of my dad. With best wishes.